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Our Privacy Policy

Last Updated: Dec 7, 2023

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TieMart, Inc. operates www.tiemart.com (the Site) as well as selling on various marketplaces. This privacy policy describes how your personal information is collected, used, and shared when you use any of these websites or marketplaces.

We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:

  • Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
  • Internet Activity
  • Commercial Information, including purchases
  • Financial Information, including credit or debit card number
  • Protected Classifications and Other Personal Characteristics, including marital status
  • Inferences from Other Data, including inferences created from other personal information collected

Cookie Policy

We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.

Information from other sources

We may collect personal information about you from third-party sources, including Retail Partners.

The categories of information we may collect include:

Retail Partners

  • Personal Identifiers, including Name, Email address, Postal address, and Telephone number
  • Commercial Information, including Purchases

How long we keep your data

We do not retain data for any longer than is necessary for the purposes described in this Policy.

We generally retain data according to the guidelines below.

Type of DataRetention Period
Cookies and online data we collect while you use our website, including Online Identifiers, Internet ActivityWe delete or anonymize data concerning your use of our website within 5 years of collecting it.
Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Purchases, Credit or debit card numberWe keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 7 years from your last purchase with us. We may keep data beyond this period in anonymized form.
Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Telephone numberWe keep customer feedback and correspondence with our customer service for up to 7 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form.
Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Postal address, Marital status, Inferences created from other personal information collectedWhere you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications.
Data we collect when you review our products, answer surveys, or send feedback, including Name, Email addressWe retain review, survey, and feedback data for up to 5 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services.
Data we collect in connection with privacy requests, including Name, Email address, Telephone number, Internet ActivityWe retain records related to privacy requests for a minimum of 24 months following the completion of the request.
Data we collect for security purposes, including Internet ActivityWe retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures.

Why we process your information

We process personal information for the following business and commercial purposes:

  • Data Storage
  • Delivering Targeted Ads
  • Fulfilling Customer Orders
  • Preventing Fraud
  • Processing Payments
  • Providing Customer Support
  • Sending Promotional Communications
  • Tracking Purchases & Customer Data

We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:

Personal Information CategoryCategories of Service ProvidersCategories of Third Parties
Personal IdentifiersBusiness Operations Tool, Commerce Software Tools, Governance, Risk & Compliance Software, Sales & Marketing Tools, and Shipping ServicesAd Networks, Commerce Software Tools, Data Analytics Providers, and Shipping Services
Internet ActivityCommerce Software Tools, Governance, Risk & Compliance Software, and Sales & Marketing ToolsAd Networks and Data Analytics Providers
Commercial InformationBusiness Operations Tool, Commerce Software Tools, and Shipping ServicesAd Networks, Commerce Software Tools, and Payment Processors
Financial InformationBusiness Operations Tool, Commerce Software Tools, and Shipping ServicesCommerce Software Tools and Payment Processors
Inferences from Other DataNoneCommerce Software Tools